Videoconference Designing and Implementing Voice and Video over IP Networks

Why provide end users with training?

If your company has a multipoint facility in house then this course will teach you how to operate and manage your resource. This course is designed to teach the important fundamentals of videoconferencing relate them to the management of an MCU.

Included in the latter part of the course is a fault finding exercise not just covering possible issues with the MCU but how to diagnose and assist a remote site with problems on an endpoint.

Course details:

2 day course, delivered on site or as part of our scheduled courses. Maximum number per course is 12. Open courses cost just 499 GBP/699 Euro per person

Course Breakdown

Technical Technology

End point components
ISDN and carriers
Data rates and compression
IMUX and TA calls
Standards
Videoconferencing etiquette

Multipoint Conferencing Introduction

What is achievable with multipoint conferencing
Defining a site
Defining a conference
Managing a conference
Practical session

Administration Functions

Connecting the workstation to the MCU
Rebooting the system
Changing the clock
Setting up users
Downloading logs and files

Fault finding and Diagnostics

Using the diagnostic features and learning from the logs
End point fault diagnostics
Multipoint fault finding and diagnostics
Practical fault finding session

For more information please complete our training request form
or Phone: +44 1344 306376